Quirqstation Knowledge Base

Seller Onboarding 12

• Can I talk to someone at Quirq ?
• What can i sell on Quirq?
• Why should I sell on Quirq ?
• How to Register as a seller with Quirq?
• I don't have website, Can I still sell on Quirq?

View all 12

Shop Setup 9

• How to setup shop?
• How to upload Cross Cheque in the account?
• How to change Mobile Number?
• Why do i need to be GST registered ?
• Will my shop name be unique?

View all 9

Product Setup 8

• How can i personalize products?
• How do I list new products?
• What is a variant & how do i add a variant?
• Where can I see my products on the Quirqstation website?
• Can seller create products in Bulk?

View all 8

Managing Orders & Stock 6

• How to generate invoice for Orders?
• How do I manage my orders on Quirqstation?
• How will i ship my orders?
• How to manage stock in my shop?
• How to fulfill order, If product is not available with us?

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Shipping Service Level Agreement 3

• What are the shipping Service Level Agreement?
• How to manage customers expectations when their are delays in delivery by courier partner??
• Responsibility for delay due to Courier Partner?

Payments & Settlements 4

• Changing account details
• What is the commission charged by Quirqstation?
• How and when Sellers get paid?
• What is the Seller Fees Structure?

Order Refund / Cancellation 5

• What protection does Quirqstation offer in case of lost/damaged goods and fraudulent customer claims?
• When can an order get cancelled?
• Would I get compensation if the customer has replaced the original product with a different item?
• Would I get compensation if the goods are damaged or lost in transit?
• Does Order Cancellation attract penalties for Seller?

Penalties 3

• Do i face penalties as a Seller?
• Does Quirq faces penalties?
• How much penalty does one has to pay?

Support 1

• Support Contact Information